Sole trader’s truck on highway

Key Takeaways of Toll Relief Rebate for Small Businesses

Key Points Description
How Does Toll Relief Work?
Eligible sole traders in NSW can claim a 40% rebate on toll expenses after exceeding a certain threshold, with the rebate amount capped to benefit various businesses.
How Much Can You Claim?
Depending on the type of toll account—business, mixed, or separate personal and business—the maximum rebate amount varies, offering up to $802 for a single business account and up to $1,605 for mixed accounts.
When Can You Claim Your Toll Relief Rebate?
Sole traders can submit their rebate claims quarterly, with a one-year grace period post-financial year, ensuring flexibility for timely submissions.
Are You Eligible to Claim a Toll Relief for Your Small Business?
Eligibility criteria include being a NSW resident with an active ABN, operating a physical business in NSW, meeting the minimum toll spend, and using a vehicle registered in NSW under 2794 kgs TARE weight.
What Is the Eligible Toll Spend?
Rebates apply to tolls on most NSW toll roads, supporting businesses reliant on road transport. We’ve listed roads eligible for the rebate.
What About the Non-Eligible Toll Spend?
Certain toll expenses, such as those for interstate travel, casual toll products, and tolls eligible for the M5 South-West Cashback Scheme, are not covered by the rebate.
What You Should Do Before Claiming a Toll Relief Rebate in NSW?
Ensure toll accounts are linked to your MyServiceNSW Account and verify all vehicle and contact details with the toll provider.

In an effort to support sole traders across New South Wales, the NSW Government offers a toll relief rebate scheme. This initiative allows eligible small business directors or sole traders to claim back a significant percentage of their toll spend, offering much-needed respite from the high costs associated with toll roads in the state. Learn more about this program through our comprehensive guide below.

How Does Toll Relief Work?

Eligible sole traders in NSW can claim a 40% rebate on their toll expenses once they exceed a specified threshold in a financial year. This threshold varies, so always check the latest requirements on the Service NSW website. The maximum rebate amount is also capped, ensuring the program benefits a wide range of businesses.

For the 2023-2024 financial year, you need to spend more than $402 on each toll account to start receiving a rebate. Since you can link one or two toll accounts to your MyServiceNSW account, your rebate will be calculated based on your type of toll account (a personal, business or mixed toll account). The maximum rebate amount also varies depending on your toll account type. Note that the minimum toll spend and maximum rebate may increase each financial year.

How Much Can You Claim?

Type of Toll Account Maximum Rebate Amount
One toll account for business
Up to $802
One mixed account for personal & business use
Up to $1,605
Separate personal and business toll accounts
Up to $802 each

When Can You Claim Your Toll Relief Rebate?

Claims can be made quarterly, allowing sole traders to manage their finances more effectively throughout the year. However, there’s a grace period for claims, giving sole traders up to one year after the end of the financial year to submit their rebate requests. This flexibility ensures that busy startup owners or small firm directors don’t miss out on the opportunity due to tight schedules.

Are You Eligible to Claim a Toll Relief for Your Small Business?

To be eligible for this rebate, you must:

Note: To qualify for the toll relief rebate in New South Wales, new businesses must have their ABNs activated from the beginning of the current financial year. This requirement ensures that toll expenses eligible for the rebate correspond with the business’s operational period within that financial year.

What Is the Eligible Toll Spend?

The rebate covers tolls incurred on most NSW toll roads, making daily operations smoother for businesses that rely heavily on road transport. To qualify, the toll spend must be on eligible roads and linked to a personal or business toll account that meets the program’s criteria. Here’s the list of eligible NSW toll roads:

Cross City Tunnel

Eastern Distributor

Hills M2

Lane Cove Tunnel

M5 South-West

(unless you claim for the M5 South-West Cashback Scheme)

Military Road E-Ramp

(Falcon Street off-ramp of the Warringah Freeway)

NorthConnex

Sydney Harbour Bridge

Sydney Harbour Tunnel

Westlink M7

WestConnex

What About the Non-Eligible Toll Spend?

It’s important to note that not all toll expenses are covered under this rebate. Costs associated with interstate travel, casual toll products, toll notice administration fees and tolls not charged to a personal toll account are excluded. Additionally, tolls eligible for the M5 South-West Cashback Scheme are not covered by this rebate.

What You Should Do Before Claiming a Toll Relief Rebate in NSW?

How can you claim your toll relief? Simply go to the Service NSW Website and click the ‘Claim Rebate’ button. Before initiating a claim, you should ensure your toll accounts are correctly linked to your MyServiceNSW Account. Also, verify that all your vehicle and contact details are up-to-date with the toll provider. Preparing these details in advance simplifies the claim process, allowing for a smoother submission.

Summing It Up

This toll relief rebate is a testament to the NSW Government’s commitment to supporting the growth and sustainability of local businesses. So, if you’re a sole trader operating in NSW, take advantage of this initiative to reduce your operational costs and free up your working capital for other areas of your business.

business colleagues meeting

Looking for more ways to boost your working capital or free it up for other business aspects?

Reach out to us here at darkhorsefinancial.com.au. You can speak with one of our lending experts or read our blogs on grants & other financing solutions.